Crypto.com Assets Not Visible? Here’s Why and How to Fix It Quickly

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If you have logged into your account and realized that you cannot see your Crypto.com assets not visible, you are not the only one. This may be alarming, especially when you are monitoring your portfolio or waiting for a recent transaction to load. Fortunately, this is usually a temporary problem that can be patched with a few simple steps. 

Why Can't I See My Crypto.com Assets?

There are a few reasons that your assets may not be displaying, here are some examples you may see in the Crypto.com app:

App Sync Issue. 

Every now and then, the app will refuse to sync as intended, either with your wallet or with the blockchain, causing your assets to temporarily disappear from your view.

Pending Transactions. 

If you have just deposited or transferred funds into your Crypto.com account, your assets may not show up until your transaction is completely confirmed on the blockchain. 

Network Congestion.

High network traffic can delay the processing of your transaction, thus delaying the time it takes for your assets to be visible in your Crypto.com account. 

Application Bugs or Outdated Version

An out-of-date version of the app or small hiccups in the app may prevent the intended assets from showing up on the app.

Maintenance or System Upgrades

Crypto.com will sometimes either schedule regular maintenance or they might be preparing the app for an upgrade causing the app to not fully show account assets and balances.

How to Fix Crypto.com Assets Not Showing Issue?

Here are a few solutions you can try to resolve the problem:

  • Refresh the App: Swipe down or restart the app to refresh the app.
  • Update the App: Confirm you are using the latest version of the Crypto.com app from the App Store or Google Play.Check Network Status: Check if there is an outage or delays by reviewing the 

Crypto.com Status Page.

Check Transaction on the Blockchain: Refer to the transaction ID and check the transaction directly on a blockchain explorer.

Reach Out for Support

In the event that the checks above to see your assets have not resolved the issue, you can contact Crypto.com customer support either through the in-app chat option, or the help center. 

Conclusion  

Not seeing your Crypto.com assets can be frustrating, but in most cases it is a temporary situation that has to do with syncing, lag, or app malfunctions. The above checks are meant to help facilitate your finding what caused the issue most times very quickly. If you experience your issue continuing, please reach out to Crypto.com for their support or assistance.

Get More Information in Detail: https://deficryptowallets.com/crypto-com-funds-not-missing/

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